Image logic on mobile devices

At this time, the InspectAll app will only show photos for questions that were taken by the user who is viewing them on the mobile on both Apple and Android devices.  Currently, we do not have a function that allows users to see photos in questions answered by other users.  The images will be synced to the website, and will also show up in any report downloads for your customer.

For Apple devices only, a mobile user can only see up to 500 photos on their Apple device (from folders in history).
Because you can use the InspectAll mobile app offline, there is some "logic" set up with images to prevent long sync times and too much use of the device storage.

For pictures taken on a form in a folder, the pictures have to be in a folder scheduled to the user within the sync window, however, there is a maximum of 500 photos available to any mobile user to view. So if a user is scheduled to a lot of folders with a lot of pictures then they are likely over that maximum photo limit for previous folders.

That being said, Admins can manage the schedule window to reduce the folders in history scheduled to their mobile users. Doing so will also reduce the sync times. You can read more about it here: https://docs.inspectall.com/article/138-what-is-the-schedule-window