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Add a user
Add a User
1. Click (Your Name) (at the top right in the web app) Then select Users in the drop down menu.
2. In the Users page, click Add User.
3. In the New User page, enter the following details:
4. First Name & Last Name: Required
5. Active / Inactive: Required, Inactive users cannot log into any InspectAll application.
6. Email Address: Required, this will be used by the user during login.
7. Password: You may assign a specific password to the user or select Auto Generate to assign an auto-generated random password to the user.
8. Send Email: If selected, we will send the new user an email with their login information (including their username and password). This message is automatically sent if you chose to auto generate their password.
9. Role(s): Required, Assign the user a role of Administrator, Web User, or Mobile User by checking the appropriate box(es).
10. Team(s): Select the team(s) you want the user assigned to.
11. Click Create User.
Note: Adding users will not be possible if all available User Licenses are being used. You are able to add more licenses from the web if you are on credit card billing. If you are on invoice billing, contact Support@inspectall.com to request additional user licenses.
Edit User Details
User details, password, roles, and teams can be updated at any time to accommodate any changes that happen within your organization.
1. Click (Your Name) > Users in the web app.
2. Click the Edit icon to the right of the user's name.
NOTE: Do not overwrite an existing user with new user information. Make sure you DELETE the existing user, then ADD the new user. If you overwrite a user with new information, all forms and questions completed by that original user will now be tagged with the new user details.