Add or update User Licenses

Overview

If you have used all of your available user Licenses, and you are on automated billing through the user interface, you can add licenses right from the website. 

If you are invoiced monthly, and not on our Auto-Pay, you must contact us at support@inspectall.com to add or remove user licenses.  

Deleting the USER profile in InspectAll does not remove the license or update the billing.

Go to the Admin Menu on the website (under your name at the top right), and click on "Billing" from the drop down menu to get started.

Add or Change User Licenses

1. Click (Your Name) > Billing in the web app.
2. Click Change Licenses.
3. Click the up/down arrows or enter a number to adjust user licenses.  Enter the TOTAL NUMBER of licenses you want to have active.  If you are going from 9 to 10, for instance, you will be billed the prorated amount for that one additional license for the rest of the billing cycle.
4. View changes to Monthly Price and the Prorated License Payment.
5. Click Purchase Licenses to complete purchase.

   

Note, the number of licenses in the "License" box reflects the total number of licenses you want for your account (to include whatever additions you are making).  If you decrease the number of licenses below your current count, you will first need to Delete any users (in the User Menu) to reflect the same number as your license count.

Removing a USER (in the User menu) does NOT delete the license.  

Once you have Added user licenses, you can set up your new user profile(s) on the website. Instructions can be found HERE.